Easy ways to get your medications
Getting your medications shouldn’t be a hassle. Whether you prefer the convenience of home delivery or visiting a local pharmacy, we’ve got options to make it simple and affordable.
Managing your medications should be simple, whether you need a one-time prescription or ongoing refills. That’s why we offer flexible options to fit your lifestyle.
Prefer the ease of home delivery? Our mail-order service brings your prescriptions straight to your door. Need to pick up your medications in person? Our network includes preferred pharmacies where you can save on costs. No matter what works best for you, we make it easy to stay on track with your health.
Mail Order: Convenient Delivery to Your Door
With our mail-order pharmacy through OptumRx® Home Delivery, you can have your prescriptions delivered right to your home. It’s perfect for the medications you take regularly, and you’ll enjoy a $0 copay for Tier 1 preferred generic drugs and
Tier 2 generic drugs.
Why choose mail order?
- Free shipping to your home, PO Box, or a pickup location
- 24/7 pharmacist support whenever you need it
- Language assistance, including labels in Spanish, large print, or audio options like ScripTalk
- Caregiver access for loved ones to help manage your medications.
- Automatic refills so you’re never caught without your medication
How to switch to mail order:
- To get started with mail order, visit ibxmedicare.com/mailorder. You can also call 1-888-678-7015 (TTY/TDD: 711) to see if your prescription is eligible and ask to change to mail order.
- Ask your doctor to send new prescriptions directly to OptumRx® Home Delivery.
- Track your prescription status online anytime.
Preferred vs. Standard Pharmacies
Some pharmacies in our network offer preferred cost sharing, meaning you’ll pay less for your medications, including a $0 copay for Tier 1 preferred generic drugs and Tier 2 generic drugs.
Visit ibxmedicare.com/pharmacyfinder to locate one near you.
Switching pharmacies is easy. If you need to transfer a prescription, here are three ways:
- Bring your prescription bottle/bag to the new pharmacy.
- Ask the new pharmacy to contact your current one.
- Have your doctor send the prescription to the new pharmacy.
OptumRx® is an Optum® company — an independent company that provides home delivery, specialty, and infusion pharmacy services. Other pharmacies are available in our network.
